Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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Counseling Services
Our counseling services provide a safe space for individuals to explore their feelings and challenges. We offer holistic, pastoral, and clinical counseling tailored to meet the unique needs of our community members.
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Youth Programs
Our youth programs focus on empowering young individuals through mentorship and support. We aim to foster resilience and provide essential life skills for a brighter future.
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Substance Abuse Support
We offer comprehensive substance abuse services, including counseling and support groups. Our goal is to help individuals on their journey to recovery and a healthier lifestyle.
What Our Clients Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Incredible Support
I can’t express how grateful I am for the help I received. The programs offered are invaluable and have made a significant difference in my life.
★★★★★
Michael Brown
A Safe Haven
UNLC is a safe haven for those in need. The services provided are essential for our community, and I am thankful for their dedication.
★★★★★
John Doe
A Life-Changing Experience
The counseling I received at Una New Life Center transformed my life. I found the support I needed to overcome my challenges and rebuild my future.
★★★★★
Jane Smith
Supportive and Caring Staff
The staff at UNLC truly care about their clients. They provided me with the tools and guidance I needed to navigate my struggles and find hope.
★★★★★
Emily Johnson